Skip to content

Phones answered 24/7 across Waterloo Region & Guelph

519-498-4710
Falconridge Air Systems

Kitchener, Ontario

AC Repair in Kitchener

Need AC repair in Kitchener? We fix central air conditioners and heat pumps across the city, from postwar bungalows in Stanley Park to newer homes in Huron Park and Doon South. When the house is 28°C and climbing, call 519-498-4710. The phone is answered 24/7, and we'll book you in as soon as we can.

  • Central air conditioners and heat pumps, all major brands
  • Licensed technicians, TSSA-registered contractor
  • Repair price explained before work starts
  • Phones answered 24/7: 519-498-4710

Phones answered 24/7

Request service

Tell us what's going on and we'll call you back.

By sending this request you agree that Falconridge Air Systems may call, text or email you about it. Prefer to talk? Call 519-498-4710.

TSSA-registered

Licensed gas technicians

Family-owned

Run by two Waterloo brothers

Phones answered 24/7

Call any time, day or night

Financing available

Monthly payments on new equipment

Common air conditioner problems in Kitchener homes

The air conditioner repairs we do most in Kitchener are failed capacitors, burned contactors, frozen indoor coils, refrigerant leaks and blocked condensate drains. How old your house is, and when the AC was added, shapes what goes wrong.

AC added to older homes. In Victoria Park, Mount Hope, Stanley Park and Victoria Hills, central air was often added decades after the house was built, using ductwork sized for heating only. Low airflow makes the indoor coil freeze, and the second floor stays hot while the basement is cold. A repair can fix the symptom, but the real issue is often the ducts.

Original equipment in 1990s-2000s subdivisions. Grand River South, Pioneer Park and the older parts of Huron Park and Doon South have many builder-grade condensers now 15 to 20-plus years old. Capacitors, contactors and fan motors wear out first. Older units may still use R-22 refrigerant, which has been phased out in Canada, so leaks get expensive.

Newer Doon South and Huron Park homes. On tighter lots, condensers sit close to fences and dryer vents. Lint, grass clippings and hot air bouncing off the house all push the unit harder on the hottest days.

Condensate leaks. In finished basements, a blocked AC drain or a failed condensate pump can soak carpet before you notice. We see this often in summer.

Before you call: quick AC checks

Try these before booking air conditioning repair:

  1. Thermostat on Cool, set below room temperature, fresh batteries.
  2. Both breakers on: the furnace and the outdoor AC. Check the disconnect box next to the condenser too.
  3. Furnace filter clean. A clogged filter is the most common cause of a frozen coil.
  4. Outdoor unit clear of leaves, grass and lint. With the power off, rinse the coil gently from inside out.
  5. If you see ice on the copper lines, turn the AC off and run the fan only until it thaws.

If the outdoor unit hums but the fan won't spin, shut it off and call. Running it can burn out the compressor.

Repair, replace or go heat pump

Repair is usually right for a younger AC with a single failed part. Replacement is often smarter for an older system that needs a compressor or has a refrigerant leak, especially on R-22.

Many Kitchener homeowners replace a failing AC with a cold-climate heat pump, which cools in summer and heats through most of the winter, with the gas furnace as backup. Because most Kitchener homes buy gas from Kitchener Utilities rather than Enbridge, rebate eligibility can differ from Waterloo or Cambridge. Check current rules in our Ontario heat pump rebate guide before you buy. Electric-side programs through Save on Energy, like the Peak Perks credit for central AC with an eligible smart thermostat, apply across Ontario; check current terms.

If your furnace is old too, our Kitchener furnace repair page covers what typically fails in local homes.

Getting ahead of the first heat wave

The first humid heat wave of the summer is when Kitchener air conditioners fail most, because a weak capacitor or a dirty coil finally meets a full day of hard running.

In late spring, run the AC for 15 minutes and check that the outdoor fan spins and the vents blow noticeably cooler air. Clear the condenser of leaves and grass. A spring AC tune-up adds a coil cleaning, electrical tests, refrigerant checks and a drain flush, which catches most problems before they leave you without cooling.

AC repair across Kitchener

We repair air conditioners in Downtown, Victoria Park, Mount Hope, Stanley Park, Victoria Hills, Forest Heights, Laurentian Hills, Grand River South, Pioneer Park, Huron Park, Doon and Doon South. We install Lennox and York, and we repair all common brands.

See our AC repair service page for what to expect on a visit, or our Kitchener HVAC page for the rest of what we do in the city.

What to expect

  1. 01

    Call or book

    Call 519-498-4710 (answered 24/7) or book online. Tell us what the AC is doing.

  2. 02

    Diagnosis

    A technician tests the electrical parts, refrigerant charge and airflow to find the cause.

  3. 03

    Clear price

    We explain the problem and the repair price, and a replacement option if the system is near the end of its life.

  4. 04

    Repair and test

    We fix it and confirm the system is cooling properly before we leave.

Reviews

What homeowners say

“Top-notch service! They were punctual, polite, and knew their stuff. Great to see an HVAC company in Waterloo that cares about good service.”
M Mary S.
“Reliable, knowledgeable, and trustworthy. Definitely the go-to HVAC team for residential needs in Waterloo.”
R Ryan S.
“I contacted Falconridge in Waterloo to service my furnace, and their tech showed up right on schedule. He patiently answered all my questions and even gave me tips to keep everything clean and efficient.”
M Mike Y.

AC Repair in Kitchener: FAQs

Why is my upstairs so hot even with the AC on?

In many Kitchener homes, especially older ones where central air was added later, the ducts were sized for heating, not cooling. Cool air sinks and doesn't reach the top floor well. Run the furnace fan on continuous, keep upstairs vents fully open and close some basement vents. Long-term fixes include duct changes or a ductless unit upstairs.

How much does AC repair cost in Kitchener?

It depends on what failed. Capacitors and contactors are smaller repairs. Refrigerant leaks, fan motors and compressors cost much more, and R-22 systems are expensive to recharge. In Waterloo Region, most AC repairs run from a few hundred dollars upward. We quote before starting; your price depends on your system and the part.

Is water leaking from my furnace an AC problem?

In summer, usually yes. Your AC's indoor coil sits on top of the furnace and drains condensation through a small pipe, often to a floor drain or condensate pump. If that drain clogs or the pump fails, water backs up and leaks. Turn the AC off and check the pump; if it won't run, call for a repair.

Need ac repair in Kitchener?

Call any time. Tell us what's going on and we'll get back to you to sort it out.

Call Now Request Service